Return and Refund Policy

1. Overview

This Return and Refund Policy applies to all purchases made on the website operated by Pingxiang Youma Technology Co., Ltd., which provides digital photography resources and wallpaper downloads.

By making a purchase on our website, you agree to this policy.

2. Digital Product Nature

All products offered on this website are digital downloads. Once a file has been successfully downloaded or accessed, it is considered delivered.

Due to the nature of digital products, we generally do not accept returns or offer refunds once the download has been completed.

3. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • The file is corrupted or cannot be opened
  • The download link does not work and the issue cannot be resolved
  • The product received is significantly different from its description

In such cases, you may request a refund within a reasonable timeframe after purchase.

4. Non-Refundable Situations

Refunds will not be granted in the following situations:

  • You changed your mind after purchase
  • You no longer need the product
  • You lack the required software or knowledge to use the files
  • You mistakenly purchased the wrong item

5. Issue Resolution

Before granting a refund, we may attempt to resolve the issue by:

  • Providing a corrected or replacement file
  • Offering technical assistance for accessing the download

6. Duplicate Purchases

If you accidentally purchase the same product more than once, you may be eligible for a refund for the duplicate transaction.

7. Unauthorized Transactions

If you believe a purchase was made without your authorization, please take appropriate action through your payment provider.

8. Policy Updates

We reserve the right to modify this Return and Refund Policy at any time. Any updates will be posted on this page.

9. Company Information

Company Name: Pingxiang Youma Technology Co., Ltd.
Address: 4th Floor, Room A301, Entrepreneurship Incubation Base, Xinmin Village Committee, Shangli Town, Shangli County, Pingxiang City, Jiangxi Province, China